Terms of Service

Last updated: January 1, 2026

These Terms of Service ("Terms") govern your access to and use of RevHold ("we", "our", or "us") and our website and services (the "Service").

By accessing or using RevHold, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Use of the Service

You may use RevHold only if you:

  • Are at least 16 years old
  • Have the authority to enter into these Terms
  • Use the Service in compliance with all applicable laws

You are responsible for all activity that occurs under your account.

2. Accounts & Authentication

To use certain features, you must create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized access

We are not responsible for losses caused by unauthorized use of your account.

3. Description of the Service

RevHold provides AI-powered insights based on usage data you submit, including churn and upsell signals.

The Service:

  • Analyzes usage patterns
  • Generates explanations and recommendations
  • Does not guarantee business outcomes

All insights are advisory only.

4. Acceptable Use

You agree not to:

  • Use the Service for illegal or harmful purposes
  • Attempt to reverse engineer or misuse the platform
  • Interfere with system security or performance
  • Submit malicious code or abusive data
  • Circumvent usage limits or safeguards

We reserve the right to suspend or terminate accounts that violate these rules.

5. Data Ownership

You retain full ownership of all data you submit to RevHold.

By using the Service, you grant us a limited right to:

  • Process your data solely to provide and improve the Service
  • Generate aggregated and anonymized insights

We do not sell your data.

6. AI-Generated Content

RevHold uses AI models to generate insights and explanations.

You acknowledge that:

  • AI outputs may contain errors or inaccuracies
  • AI responses should not be considered professional, legal, or financial advice
  • You are responsible for decisions made based on AI output

RevHold makes no warranties regarding AI accuracy or completeness.

7. Subscription, Trials & Limits

RevHold may offer:

  • Free trials
  • Usage limits
  • Paid plans (now or in the future)

We reserve the right to:

  • Change pricing or limits with reasonable notice
  • Enforce fair usage policies

Failure to comply may result in restricted access.

8. Termination

You may stop using the Service at any time.

We may suspend or terminate your access if:

  • You violate these Terms
  • Your use poses security or legal risk
  • Required by law

Upon termination, your access to the Service will end.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available."

To the maximum extent permitted by law:

  • We disclaim all warranties, express or implied
  • We do not guarantee uninterrupted or error-free operation
  • We do not guarantee specific business results

10. Limitation of Liability

To the fullest extent permitted by law, RevHold shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Decisions made based on Service insights

Our total liability shall not exceed the amount you paid us (if any) in the preceding 12 months.

11. Changes to the Service or Terms

We may update these Terms from time to time.

If changes are material:

  • We will update the "Last updated" date
  • Continued use means acceptance of the updated Terms

12. Governing Law

These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms, contact us at: