Privacy Policy

Last updated: January 1, 2026

RevHold ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services (the "Service").

By using RevHold, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Information You Provide

When you create an account or use our Service, we may collect:

  • Email address
  • Authentication details (hashed passwords or OAuth identifiers)
  • Workspace and account information
  • Communications you send to us (support emails, feedback)

b. Usage Data

We collect usage-related data to provide insights and analytics, including:

  • Product usage events sent via our API
  • Timestamps, event names, and usage metrics
  • Aggregated and anonymized usage patterns

We do not collect unnecessary personal data beyond what is required to operate the Service.

c. Automatically Collected Information

We may collect limited technical data such as:

  • IP address
  • Browser type
  • Device information
  • Log data related to access and performance

This data is used for security, reliability, and performance monitoring.

2. How We Use Your Information

We use collected information to:

  • Provide and operate the Service
  • Authenticate users and manage accounts
  • Generate churn, usage, and upsell insights
  • Improve product functionality and performance
  • Communicate important service-related updates
  • Maintain security and prevent abuse

We do not sell your data.

3. AI & Data Processing

RevHold uses AI models to analyze usage data and generate insights.

  • AI processing is performed on aggregated and contextual data
  • We do not train public AI models on your private data
  • AI outputs are advisory and informational only
  • You remain the owner of your data at all times.

4. Cookies & Sessions

We use cookies strictly for:

  • Authentication sessions
  • Security purposes

These cookies are:

  • HTTP-only
  • Not used for advertising or tracking across sites

You can disable cookies via your browser, but parts of the Service may not function correctly.

5. Data Sharing

We do not share your personal data with third parties except:

  • When required to operate the Service (e.g. hosting, infrastructure)
  • When required by law
  • To protect the rights, safety, or security of RevHold or its users

All service providers are bound by confidentiality and data protection obligations.

6. Data Retention

We retain your data only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated data at any time.

7. Data Security

We take reasonable technical and organizational measures to protect your data, including:

  • Encryption
  • Secure infrastructure
  • Access controls

No system is 100% secure, but we work to protect your information to industry standards.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing

To exercise these rights, contact us using the details below.

9. Children's Privacy

RevHold is not intended for use by individuals under the age of 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Continued use of the Service after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, you can contact us at:

Email: support@revhold.io

Website: https://www.revhold.io